Privacy Policy

Introduction

bd77 ("we", "our", "us") is committed to protecting the personal information of all users who access and use the bd77 platform. This Privacy Policy explains what data we collect, why we collect it, how we store and process it, and the choices you have regarding your personal information.

By registering an account, making a deposit, or using any service offered by bd77, you acknowledge that you have read and understood this Privacy Policy in its entirety. If you do not agree with the terms set out here, you should discontinue use of the platform immediately.

This policy applies to all users of bd77 across Bangladesh, including residents of Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. We handle all data in accordance with applicable data protection principles and our internal security standards.

Information We Collect

We collect several categories of information to deliver a secure, personalised, and legally compliant gaming experience. The categories of data we collect include the following:

Personal Identification Information

• Full legal name as it appears on your national ID or passport
• Date of birth (to verify you are 21 years of age or older)
• Email address and mobile phone number registered in Bangladesh
• Residential address, city, and postcode within Bangladesh

Financial and Transaction Data

• Mobile banking account references for bKash, Nagad, Rocket, and Upay transactions
• Deposit and withdrawal amounts, timestamps, and transaction identifiers
• Card type and partial card number for Visa and Mastercard transactions (full card numbers are never stored by bd77)

Technical and Usage Data

• IP address, device type, operating system, and browser or app version
• Pages visited, games played, session duration, and click or tap interaction data
• Geolocation data at the country and city level, derived from your IP address or device settings

How We Use Your Information

All personal data collected by bd77 is used strictly for the following legitimate purposes:

• To verify your identity and confirm you meet the minimum age requirement of 21 years
• To process deposits and withdrawals through bKash, Nagad, Rocket, Upay, Visa, and Mastercard
• To maintain your account, provide customer support, and respond to enquiries submitted to [email protected]
• To detect, investigate, and prevent fraudulent transactions, money laundering, and other unlawful activity
• To personalise your gaming experience, including recommending cricket betting markets, slots, and live casino tables relevant to your activity
• To send transactional notifications such as deposit confirmations, withdrawal updates, and security alerts via SMS or email
• To comply with applicable laws, audit requirements, and requests from lawfully authorised authorities

Sharing of Your Information

bd77 does not sell, rent, or trade your personal information to third parties. We may share your data only in the following limited circumstances:

• Payment processors and mobile banking gateways (bKash, Nagad, Rocket, Upay, Visa, Mastercard) solely to complete your financial transactions
• Identity verification and KYC service providers engaged to confirm the authenticity of your submitted documents
• Technical infrastructure providers and cloud hosting partners who operate under strict data processing agreements and are prohibited from using your data for their own purposes
• Law enforcement agencies, courts, or regulators where we are legally obligated to disclose data in response to a valid court order, subpoena, or statutory requirement

Any third party that receives your data from bd77 is required to handle it in accordance with applicable data protection standards and is prohibited from using it for purposes other than those explicitly permitted by bd77.

Payment Data and Financial Security

All financial transactions conducted through bd77 — including deposits via bKash, Nagad, Rocket, and Upay, as well as Visa and Mastercard card payments — are processed through encrypted, industry-standard payment channels. bd77 does not store full card numbers, CVV codes, or mobile banking PINs on its servers at any time.

Transaction records, including amounts, timestamps, and reference numbers, are retained for a minimum period required for audit, compliance, and dispute resolution purposes. These records are accessible only to authorised bd77 personnel and designated compliance partners.

Cookies and Tracking Technologies

bd77 uses cookies and similar tracking technologies to ensure the platform functions correctly and to deliver a better user experience. The types of cookies we use include:

• Essential cookies that are strictly necessary to enable platform login, session management, and security functions
• Performance and analytics cookies that help us understand how users navigate the platform, which games are most popular, and where technical issues may occur
• Preference cookies that remember your language and display settings so you do not need to reconfigure them on each visit

You may control or disable non-essential cookies through your browser settings. Please note that disabling cookies may affect the availability of certain platform features and could impact your overall experience on bd77.

Data Retention

bd77 retains your personal data for as long as your account remains active and for a further period as required to meet our legal, regulatory, and audit obligations. In practice, this means account data and transaction history are typically retained for a minimum of five years from the date of your last activity on the platform.

When your personal data is no longer required for any of the purposes described in this policy, bd77 will securely delete or anonymise it in accordance with our internal data management procedures.

Your Rights Regarding Your Personal Data

bd77 respects your rights as a data subject. Depending on your circumstances, you may exercise any of the following rights at any time by contacting us at [email protected]:

• Right of access — to request a copy of the personal data bd77 holds about you
• Right to rectification — to request correction of any inaccurate or incomplete personal data
• Right to erasure — to request deletion of your data where it is no longer necessary for the purpose it was collected, subject to any overriding legal retention obligations
• Right to restriction — to request that we restrict processing of your data in certain circumstances, such as when you contest the accuracy of the data
• Right to object — to object to processing of your personal data for direct marketing purposes or where processing is based on our legitimate interests

bd77 will acknowledge all data rights requests within 72 hours and aim to resolve them within 30 calendar days of receipt. In cases where a request is particularly complex or we have received a high volume of requests, we may extend this period by a further 30 days, of which you will be notified in advance.

Data Security Measures

bd77 employs industry-standard technical and organisational security measures to protect your personal information from unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data transmitted between your device and our servers, two-factor authentication for account access, and regular security audits conducted by our internal technical team.

Despite these measures, no online platform can guarantee absolute security. In the unlikely event of a data breach that is likely to result in a high risk to your rights and freedoms, bd77 will notify affected users without undue delay and take all reasonable steps to mitigate potential harm.

Third-Party Links and Services

The bd77 platform may reference or display the names of third-party services, game providers (such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi), and payment partners. bd77 is not responsible for the privacy practices of any third-party service providers. If you interact directly with a third-party service outside of the bd77 platform, we recommend reviewing the applicable third party's own privacy policy before sharing any personal data with them.

Minors and Age Verification

bd77 is strictly for adults aged 21 and above. We do not knowingly collect personal information from individuals under the age of 21. All new account registrations are subject to mandatory age and identity verification. If we discover that personal data has been collected from a person under 21, we will delete that data immediately and close the associated account. If you are a parent or guardian and believe your child has registered on bd77, please contact us immediately at [email protected].

Changes to This Privacy Policy

bd77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our business practices, technology, legal requirements, or user feedback. When we make material changes to this policy, we will update the "Last Updated" date at the top of this page and, where appropriate, send a notification to your registered email address.

Your continued use of the bd77 platform following the posting of any changes to this policy will constitute your acceptance of those changes. We encourage you to review this Privacy Policy periodically to remain informed of how bd77 is protecting your information.